Project Case Manager

1 Full Time Regular Position


Ke Kama Pono


Program Director

Primary Purpose

Provide intake, referral, case management, data collection, discharge/transfer and treatment interventions for residents and their families. 

Essential Duties

  • Conduct weekly meetings with residents as required by Office of Youth Services (OYS) to go over residents’ goals and objectives; 
  • Prepare service plans for all residents;
  • Work as a liaison with all service providers associated with each resident;
  • Assist management with intakes, discharges, and transfers of residents;
  • Review and summarize pertinent reports and documents; prepare documents as necessary;
  • Facilitate monthly treatment meetings for each resident;
  • Conduct home visits as needed;
  • Prepare weekly resident summaries, as well as monthly and quarterly reports to OYS;
  • Act as the liaison between the program and Family Court, Child Welfare Services, and the Department of Health;
  • Conduct follow up services for each resident for up to three (3) years;
  • Oversee residents’ pass approvals;
  • Responsible for management of all residents’ medications. This includes but is not limited to, residents’ medication count, refilling medications, and monitoring all medication forms.

Other Duties

Other duties as assigned by Program Director, including but not limited to helping with the coverage of the daily shifts, as well as serving in the on-call rotation.

Work Hours

  • Generally 40+ hours per week, Sunday through Saturday, work hours vary depending on program needs or otherwise determined by the supervisor;
  • Must be available to be on-call for emergencies and staff issues;
  • Position requires regular and predictable attendance;
  • Some events on evenings or weekends at various times, including monthly staff meetings and evening parent meetings.

Working Conditions

  • Office setting; 
  • Travel in program and/or personal vehicle to and from program sites;
  • Transport residents to and from appointment locations.

Equipment Use

Program vehicle, computer and/or lap top, printer, scanner, copier, fax machine, office and/or work cell phone/Bluetooth, paper cutter, video and camera equipment, microwave, ice machine, and stove.

Mental, Physical, and Communication Demands

  • Consistent adherence to the practice of PIDF’s five core values that are used as a guiding force in the success of all of its programs;
  • Be keenly aware of and attentive to program participants;
  • Must analyze and problem solve issues;
  • Must be able to multi-task and prioritize;
  • Must possess strong interpersonal skills;
  • Must be able to cope with stress that may be induced by the situations of our clients.
  • Must participate in strenuous activities which may include loading/unloading of equipment;
  • Requires lifting and carrying up to 40 pounds on a regular basis;
  • Must be able to redirect and restrain if resident poses danger to self and/or others.
  • Must exhibit courteous and professional demeanor towards program participants, staff and administration via verbal, written, physical, and electronic correspondence;
  • Requires good oral and written communication skills, including clear and timely communication with supervisor;
  • Must be able to maintain confidentiality.

Minimum Qualification Requirements

  • Bachelor’s degree in social work, or related field and two (2) years of experience in social work, education, administration, counseling, criminal justice, or youth mentoring required;
  • Two (2) years of case management experience required;
  • Must have access to a vehicle, have a valid driver’s license, a safe and responsible driving record, and current no-fault auto insurance, with at least $100K in bodily collision per person and $25K in property damage liability;
  • Must be proficient in Microsoft Office;
  • Must not have any Child Abuse and Neglect confirmations and able to obtain State criminal and FBI criminal clearances and meet DHS standards regarding these clearances;
  • Must be willing to be certified for CPR/First Aid, Crisis Prevention Intervention (CPI) upon hire and annually;
  • Must have current TB test completed that will be updated annually;
  • Must pass the physical examination requirement.

All positions require that the incumbent have no convictions of any crime against a child or other vulnerable person. We conduct periodic criminal background checks as a condition of employment.

The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.